Superior communication skills are so much more than just the words that come out of your mouth and knowing to not cross your arms when speaking with someone. Are you sending out mixed messages? How important is an email auto signature? Hug or handshake; when is each appropriate? How do you come across on the telephone? These and many other questions will be answered during this class. Join us to discuss professional telephone technique, email etiquette, body language, listening skills, word choices and the image you project.
/ Communication Skills